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Importing, exporting or flying with a pet or assistance animal? Choose your journey and see exactly what to do, in order, before you reach AE
Our Accredited Network & Service Levels
United Arab EmiratesEach step shows who is responsible: the Ministry of Agriculture (MOA), the airline, or a PetAirport tool that can do the work for you.
Arrival and departure local from accredited professional animal services. Make sure their badge is visible :-)
Terminal flight plans, ground access layouts, and direct departures services at United Arab Emirates airports.
Secure manifest booking allocations and verify in-cabin or structural hold clearance rules.
In-cabin, in-hold or cargo with IATA-certified e-tickets from Dubai, issued through the AviFlex agent ticketing.
United Arab Emirates airline check-in stages and documents, so no to run into problems when at your airline check-in desk.
VESTA United Arab Emirates checks documents against destination rules before you travel, May be required by the Ministry (MOA).
+41 79 373 6378
middleast@petdesk.info
https://www.moec.gov.ae/
Relief areas listed from current PetAirport data. Dubai Airport operator to confirm locations and keep them up to date. Tap any section below to view full details.
Location:
Category: Terminal Landside / General Area
Note: Fully equipped with waste disposal bags and synthetic turf.
Instructions:
Tip: Using a lightweight harness and leash prevents a frightened pet from running away in the terminal.
Location:
Details: Follow airport signage to the designated airline cargo facilities for manifest drop-off and pickup procedures.
Location:
Access: Available near gate areas for travelers with connecting or departing flights after security screening.
AE only check-in post-control airline for dogs and cats. AE staff review animals directly at check-in, so owners can easily check-in at the passenger terminal. AVIPASS compliance is mandatory if airline requires.
