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Importing, exporting or flying with a pet or assistance animal? Choose your journey and see exactly what to do, in order, before you reach SIN
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Changi
Top Sparks
A Hug
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"New entry procedures on the 1st April 2026. Owners no longer can go to CapQ to retrieve their pets. An agent is obligated"
— Petdesk Operational Briefing
Each step shows who is responsible: the Ministry of Agriculture (MOA), the airline, or a PetAirport tool that can do the work for you.
Arrival and departure local from accredited professional animal services. Make sure their badge is visible :-)
Terminal flight plans, ground access layouts, and direct departures services at Changi airports.
Secure manifest booking allocations and verify in-cabin or structural hold clearance rules.
In-cabin, in-hold or cargo with IATA-certified e-tickets from Singapore, issued through the AviFlex agent ticketing.
Singapore airline check-in stages and documents, so no to run into problems when at your airline check-in desk.
VESTA Singapore checks documents against destination rules before you travel, May be required by the Ministry (MOA).
asia@petreception.com
https://www.changiairport.com
Relief areas listed from current PetAirport data. Singapore Airport operator to confirm locations and keep them up to date. Tap any section below to view full details.
Location: x
Category: Terminal Landside / General Area
Note: Fully equipped with waste disposal bags and synthetic turf.
Instructions: Singapore has strict regulations regarding the importation of pets. Here is a summary of the key requirements for entering Changi Airport with a pet:
1. Import License and Dog License:
Dogs: You must obtain both an import license and a dog license from the Animal & Veterinary Service (AVS) in Singapore at least 30 days before your arrival.
Cats: Only an import license is required for cats.
2. Veterinary Requirements:
Rabies Vaccination: Depending on the rabies status of your pets origin country, different vaccination requirements apply.
Veterinary Health Certificate: A valid health certificate issued by a licensed veterinarian in your country is mandatory.
Microchipping: Your pet must be microchipped for identification purposes.
3. Quarantine:
Pets from certain countries may be subject to quarantine upon arrival.
You can choose between quarantine at the Animal Quarantine Centre (AQC) or home quarantine.
4. Transportation:
Pets can travel as checked baggage or cargo, depending on their size and weight.
Important Notes:
Advance Planning: The import process can take time, so it is crucial to start planning well in advance of your trip.
Consult AVS: For the most accurate and up-to-date information, refer to the official AVS website or contact them directly.
By carefully following these guidelines, you can ensure a smooth and hassle-free entry for your pet into Singapore through Changi Airport.
Tip: Using a lightweight harness and leash prevents a frightened pet from running away in the terminal.
Location:
Details: Follow airport signage to the designated airline cargo facilities for manifest drop-off and pickup procedures.
Location:
Access: Available near gate areas for travelers with connecting or departing flights after security screening.
only government post-entry quarantine facility for dogs and cats, at Civil Aviation Authority of Singapore, Singapore Changi Airport, P O Box 1, Singapore 918141. MOA staff transfer quarantine animals directly from SIN, so owners cannot collect them at the terminal.
