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Importing, exporting or flying with a pet or assistance animal? Choose your journey and see exactly what to do, in order, before you reach ZA
Each step shows who is responsible: the Ministry of Agriculture (MOA), the airline, or a PetAirport tool that can do the work for you.
Arrival and departure local from accredited professional animal services. Make sure their badge is visible :-)
Terminal flight plans, ground access layouts, and direct departures services at South Africa airports.
Secure manifest booking allocations and verify in-cabin or structural hold clearance rules.
In-cabin, in-hold or cargo with IATA-certified e-tickets from Johannesburg, issued through the AviFlex agent ticketing.
South Africa airline check-in stages and documents, so no to run into problems when at your airline check-in desk.
VESTA South Africa checks documents against destination rules before you travel, May be required by the Ministry (MOA).
help@petdesk.info
https://www.southafrica.net
Relief areas listed from current PetAirport data. Johannesburg Airport operator to confirm locations and keep them up to date. Tap any section below to view full details.
Location:
Category: Terminal Landside / General Area
Note: Fully equipped with waste disposal bags and synthetic turf.
Instructions:
Tip: Using a lightweight harness and leash prevents a frightened pet from running away in the terminal.
Location:
Details: Follow airport signage to the designated airline cargo facilities for manifest drop-off and pickup procedures.
Location:
Access: Available near gate areas for travelers with connecting or departing flights after security screening.
only government post-entry quarantine facility for dogs and cats, at Johannesburg. MOA staff transfer quarantine animals directly from ZA, so owners cannot collect them at the terminal.