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Importing, exporting or flying with a pet or assistance animal? Choose your journey and see exactly what to do, in order, before you reach LIS
Our Accredited Network & Service Levels
Humberto DelgadoEach step shows who is responsible: the Ministry of Agriculture (MOA), the airline, or a PetAirport tool that can do the work for you.
Arrival and departure local from accredited professional animal services. Make sure their badge is visible :-)
Terminal flight plans, ground access layouts, and direct departures services at Humberto Delgado airports.
Secure manifest booking allocations and verify in-cabin or structural hold clearance rules.
Propose ideal pro-entities vendors for network operations.
In-cabin, in-hold or cargo with IATA-certified e-tickets from Lisboa, issued through the AviFlex agent ticketing.
Portugal airline check-in stages and documents, so no to run into problems when at your airline check-in desk.
VESTA Portugal checks documents against destination rules before you travel, May be required by the Ministry (MOA).
Not sure which route applies? Lisboa PetDesk coordinates with approved agents on your behalf.
Relief areas listed from current PetAirport data. Lisboa Airport operator to confirm locations and keep them up to date. Tap any section below to view full details.
Location: Schengen Area: Located next to Gate 15. Non-Schengen Area: Located in the arrivals area (before passport control / border check).
Category: Terminal Landside / General Area
Note: Fully equipped with waste disposal bags and synthetic turf.
Instructions:
Tip: Using a lightweight harness and leash prevents a frightened pet from running away in the terminal.
Location:
Details: Follow airport signage to the designated airline cargo facilities for manifest drop-off and pickup procedures.
Location:
Access: Available near gate areas for travelers with connecting or departing flights after security screening.
Portugal only government post-entry facility for dogs and cats at Lisboa airport. MOA staff review animals directly in LIS, so owners can collect them at the terminal. VESTA compliance provided for Portugal entry.
